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Mark Powell powell@wordscapes.com www.wordscapes.com Summary My skills enable me to facilitate delivery of complex information in a coherent, effective, and timely manner. I am resourceful and technically adept, and have an exceptional ability to build rapport within highly diverse teams. Work History 11/2002-Present. Symantec Corporation (formerly VERITAS) Training Production Manager, Global Education. Reporting to the Director of Worldwide Training Development, I manage a team of editors, web specialists, and production personnel, who are responsible for assembly, editing, quality assurance, file control, and readiness for a library of 150+ course offerings. I create customized toolsets and work flows for geographically diverse development teams and directly manage multiple vendor relationships, including fulfillment, voice talent, and coding. In addition, I have been instrumental in the development of Symantec Education's “Universal Content Methodology.” UCM enables the production of classroom books/slideware, remote instructor-led webcasts, and asynchronous self-paced eLearning modules, all from single source. 2001-2002. Sequence Design Inc. Manager of Technical Publications Sequence Design is a privately held Electronic Design Automation (EDA) firm. I managed the authoring of all its branded publications and technical collateral. 1999-2001. OpenGrid Inc. Director of Technical Communications OpenGrid was a privately-held startup developing a web-based application platform for the business-to-business market. I managed or contributed to usability, human interface, and application design teams and personally directed the visual design of the OpenGrid platform. 1997-1999. Philips Semiconductors Instructional Design Lead Project managed and developed the SDK documentation set for the company's TriMedia digital signal processor. 1991-1997. Apple Computer Inc. Senior Instructional Designer Authored technical documentation and training materials for the company's service and support arm. Education Tulane University, New Orleans, B.Arch., M.Arch. Nottingham University, Nottingham UK University of California Santa Cruz Extension Program (1998 to present): Introduction to Data CommunicationsIntroduction to C ProgrammingIntroduction to Java
Tools Expertise FrameMaker, Adobe Acrobat, Photoshop, Microsoft Office, Illustrator, Macromedia Breeze, Interwise (web conferencing), Quadralay WebWorks, HyperCard, PageMaker, Fontographer, ResEdit, among others. Expertise in HTML and dynamic web publishing processes. Expertise in Revolution (www.runrev.com), a multi-platform SDE that enables me to write custom software utilities, parsers, and UI mockups. Experience on Windows, Solaris, and Macintosh operating systems. Professional Affiliations Society for Technical Communication Language Skills Fluent English, some Czech and German. |