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Mark Powell powell@wordscapes.com www.wordscapes.com Summary My skills enable me to facilitate delivery of complex information in a coherent, effective, and timely manner. I am resourceful and technically adept, and have an exceptional ability to build rapport within highly diverse teams. Work History 2002-Present. Symantec Corporation Sr. Manager of Production, Symantec Global Services. Reporting to the Director of Worldwide Training Development, I manage the team of editors, web specialists, and publishers who are responsible for assembly, editing, quality assurance, file control, and readiness for 600+ course offerings per quarter. I directly manage multiple vendor relationships, including fulfillment, voice talent, SCORM consultants, and coders, and create productivity applications and work flows for geographically diverse development teams. —Symantec's “E-Books On Demand” initiative, an award-winning DRM-based system that enables secure, self-serve distribution of customer-based training materials. —Symantec Education “Course Dashboard”, a tool that aggregates SES content and classroom data in single location. —Symantec's “Thin LMS” program, a supply chain methodology that enables rapid deployment of externally housed e-learning to the corporate learning management systems. 2001-2002. Sequence Design Inc. Manager of Technical Publications Sequence Design is a privately held Electronic Design Automation (EDA) firm. I managed the authoring of all its branded publications and technical collateral. 1999-2001. OpenGrid Inc. Director of Technical Communications OpenGrid was a privately-held startup developing a web-based application platform for the business-to-business market. I managed or contributed to usability, human interface, and application design teams and directed the visual design of the OpenGrid platform. 1997-1999. Philips Semiconductors Instructional Design Lead Project managed and developed the SDK documentation set for the company's TriMedia digital signal processor. 1991-1997. Apple Computer Inc. Senior Instructional Designer Authored technical documentation and training materials for the company's service and support arm. Education Tulane University, New Orleans, B.Arch., M.Arch. Nottingham University, Nottingham UK Professional Affiliations Society for Technical Communication CEdMA (Computer Education Management Association) Language Skills Fluent English, some Czech and German. |